Taylor & Francis goes live with STREAM app Product 360° to reduce costs
Taylor & Francis Group, one of the world’s leading academic publishers with offices around the world, went live with the web app Product 360° which runs on STREAM, Klopotek’s cloud-based platform for a fast and intuitive user experience on all types of devices, in March 2018.
Rajiv Singhal, Project Manager – Technology Portfolio at Taylor & Francis, explained about this new technology: “STREAM makes all important information available at one glance. Using the Product 360° STREAM app saves a considerable amount of time when looking up title data. This is hugely relevant, as many workflow steps involve checking the title record and reviewing customer information. Employing STREAM technology also creates new options for us for improving data quality.”
Taylor & Francis is a long-term customer of Klopotek. From now on, viewing product information happens in Product 360°, while editing is done using the Classic Line which is seamlessly integrated. It is planned that STREAM will gradually phase out the Classic Line at Taylor & Francis and will ultimately replace it over time.
In the near future, Taylor & Francis are going to implement Early Title Manager and various additional STREAM apps. This is happening as part of the “STREAM Development Partner Program” that enables participating organisations to have a say on which aspects of workflow support should be covered by STREAM at an earlier stage.
For more information please contact
Rajiv Singhal Project Manager – Technology Portfolio Taylor & Francis Group firstname.lastname@example.org
David Wild Director Professional Services UK Klopotek UK email@example.com